Terms of Service

These Terms of Service ("Terms") govern your use of the website https://newcanaanhvac.com and the services provided by New Canaan HVAC, LLC ("we," "us," or "our"). By accessing our website or using our services, you agree to these Terms. If you do not agree, please do not use our website or services.

Services

We provide residential and light-commercial heating, ventilation, and air conditioning (HVAC) services in New Canaan and the surrounding Fairfield County area. Service availability, scheduling, and pricing are subject to confirmation at the time of your request.

Estimates & pricing

Estimates are provided in good faith based on the information available at the time. Final pricing may vary if job conditions differ from what was described or observed during the initial assessment. We will always communicate and obtain your approval for any change before performing additional work.

Warranties

Workmanship and equipment warranties are described in your service agreement or invoice. Manufacturer warranties on installed equipment are governed by the manufacturer's terms. Warranty coverage may require proof of regular maintenance and does not cover damage from misuse, neglect, or unauthorized modifications.

Payment

Payment is due upon completion of work unless otherwise agreed in writing. We accept common payment methods and offer financing for qualified buyers. Late or unpaid balances may be subject to applicable fees as permitted by law.

Limitation of liability

To the fullest extent permitted by law, our liability for any claim arising from our services is limited to the amount you paid for the specific service in question. We are not liable for indirect, incidental, or consequential damages.

Website use

The content on this website is for general informational purposes only and does not constitute professional advice for your specific situation. We strive for accuracy but make no guarantees that all content is current or error-free.

Changes to these Terms

We may update these Terms from time to time. Changes take effect when posted on this page with an updated "Last updated" date. Your continued use of our website or services constitutes acceptance of the revised Terms.

Contact us

Questions about these Terms? Contact us at service@newcanaanhvac.com or call (203) 309-4187.